Troubleshooting

• My Phone Says No Service. What Do I Do?

eSIM

• Activating Your Phone without Visiting the Store: All About eSIM with Strata Networks
• Get to know eSIM

Voice over LTE (VoLTE)

• How do I turn VoLTE on?
• What changes will I see with VoLTE?
• Will my phone switch from VoLTE to VoWiFi automatically?
• Will VoLTE affect my voicemail?

Device Hotspot Instructions

• Using Your Phone as a Hotspot

Helpful Links

• Account Information Access Codes
• How do I add my number to the Do-Not-Call Registry?
• Preferred Provider Freeze
• Relay Utah 711

Samsung

• Samsung Support

Apple

• Apple Support
• Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch
• Your Comprehensive Guide to iCloud: Backing Up, Transferring, and More