Wi-Fi uses different radio frequencies to send information wirelessly to your internet-connected device. These different Wi-Fi standards are sort of like different languages. The newer Wi-Fi languages are much faster, and the signal travels farther, while the older standards are limited to slower speeds and shorter reach.
Newer devices can speak more languages - the newest and older ones. If you have an older device on the network, your modem will automatically switch to a slower language so that all the devices can connect. So even though your newer devices could potentially communicate on the faster Wi-Fi standard, a single, older device can limit the potential speed of all your devices.
You may be able to improve your Wi-Fi speeds by removing older devices from the network or, if possible, by upgrading the Wi-Fi interface on the device. Check with the device manufacturer to see if upgrading is a possibility.
If you have an older modem, talk to a STRATA customer service representative about upgrading.
Our Managed Wi-Fi service comes with the latest AC standard-compatible Wi-Fi modem, professional installation, and around‑the‑clock advanced customer service.