In today's fast-paced business environment, unified communications (UC) is an essential component for seamless collaboration and efficient operations. Whether you're a small business looking to improve internal communication or a large enterprise looking to integrate multiple communication channels, finding the right UC provider is critical.

In this comprehensive buyer’s guide, we’ll explain the six key components you should consider when choosing a UC provider. This will ensure that you make an informed decision that meets your organization's specific requirements and increases productivity.

6 Key UC Provider Components: Buyer's Guide

Ensure the UC provider is a tech-forward solution that provides software updates, security enhancements, and new features so your organization stays competitive and focused on communicating and collaborating on what matters. Many types of technology and tools are capable of streamlining day-to-day operations. So, what qualifications should be sought out when selecting a UC provider?

1. Inclusivity
An established UC provider will offer calling, messaging, and video conferencing—all in one easy-to-use platform. Strata Networks’ Business Cloud Communications (BCC) includes voicemail-to-email, group messaging, HD video meetings, and more—all through a single, unified interface.

2. Cross-Device Sync
Users can seamlessly switch from desktop to mobile via the Cymbus Connect app with synchronized contacts, chat history, and call logs—perfect for mobile teams.

3. Operational Simplicity
Strata BCC includes a self-service Web portal that gives admins the ability to configure features, manage users, and monitor performance—all without waiting on IT tickets.

4. Scalability
Whether you're staffing up for the busy season or growing rapidly, BCC lets you scale up (or down) in minutes, only paying for what you need when you need it.

5. Future-Ready Technology
Strata continuously delivers system enhancements in the background. No manual upgrades, and no need to replace your UC infrastructure every few years.

6. Easy Installation
Strata’s local deployment team ensures fast and smooth onboarding, whether you’re porting numbers or starting fresh. The entire process is designed to minimize downtime and free up your IT staff.

Business Outcomes from a Reliable, Single UC Provider

With Strata Networks, your UC system is fully hosted, managed, and supported by local professionals who understand your business.

Peace of Mind
Everything is managed under one roof—there is no juggling vendors and no coordination stress. Strata handles it all, from installation to support.

Time Savings
Your team can manage users and settings quickly through an intuitive interface, reducing back-and-forth and IT support requests.

Cost Savings
Choose from three tiers (starting at $25/seat) and scale as needed. You’ll never overpay for unused services or features.

Increased Efficiency
With automatic updates, your platform stays current and secure without you lifting a finger, whether your team is local, remote, or hybrid.

A Fully Developed and Delivered Solution

Now available through Strata Networks, Business Cloud Communications is a perfect fit for businesses of all sizes.

No equipment closets. No complicated onboarding. Just a secure, scalable platform that includes:

• Voice, video, messaging, and presence in one interface

• Desktop and mobile app support (Windows, Mac, iOS, Android)

• Seamless, cloud-based provisioning

• Consistent updates and support for new devices

• Add-ons like texting, Microsoft Teams integration, and virtual faxing

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