StrataTV Discontinuation – Frequently Asked Questions
1. When will my StrataTV service end?
Your service will end on your final billing date in August 2025. You will not be billed for StrataTV after that date.
2. Will I receive a refund or credit?
No. StrataTV is a subscription-based service, and accounts are not eligible for prorated credits.
3. Do I need to return my set-top box or Fire TV Stick?
No equipment returns are required.
Your set-top box may be compatible with alternative streaming platforms. Fire TV Sticks can continue to be used with other services.
4. Can I access recordings or OnDemand content after August?
No. All StrataTV content and app access will be unavailable after your final billing date.
5. What internet speed do I need to stream TV?
It depends on how many devices are connected in your home.
- For light streaming on a few devices, the Essential plan may be ideal.
- For households with more users or high streaming demands, the Ultimate plan may offer the best experience.
6. How can I watch local sports or Channel V6 content?
You can continue enjoying local content through the Channel V6 app, available on app stores, or by visiting channelv6.com.
7. Where can I watch Utah Jazz games after StrataTV is discontinued?
Utah Jazz games are available through streaming services like NBA League Pass, fuboTV, and DIRECTV STREAM, depending on regional availability and broadcasting rights. We recommend checking with each provider to ensure they offer access to Jazz games in your area.
8. Where can I get help choosing a new TV service?
There are many streaming or traditional platforms available to suit your preferences. Below are some popular options:
Live TV Streaming Services
On-Demand Streaming Services
Free Streaming Services
Traditional TV Services
Local & Regional
⚠️ Please note: Strata Networks does not sell, endorse, or provide support for any of the streaming services listed above. These are provided solely as a resource to help you explore your options.
9. Who can I contact with billing questions?
If you have questions about your final bill or account, please contact our Customer Support Team at 435-622-5007.
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