For additional help, please contact our support team at 435‑622‑5151 for troubleshooting steps. The support center is open 24 hours a day, 365 days a year.
VoLTE to VoWiFi
When Wi-Fi Calling is available, “Wi-Fi” is displayed after the STRATA Networks name in the status bar and all calls will go through Wi-Fi. Your phone will automatically switch back and forth between the two systems depending on availability.
VoLTE calls also switch to Wi-Fi when a Wi-Fi connection becomes available.